Terms and Conditions
These Terms and Conditions (“Agreement”) govern your booking, attendance, and use of services provided by Stressless Retreats, a division of World Improvement Enterprises LLC (“Company,” “we,” “us,” or “our”). By confirming a reservation, attending a retreat, or using our digital concierge platform, you (“Guest,” “you,” or “your”) agree to be bound by this Agreement in its entirety.
Last updated: January 2026
Definitions
“Retreat” means a week-long, all-inclusive luxury wellness program offered by Company.
“Booking” means your reservation request, confirmation number, and any ancillary services added.
“Fees” means all charges, including deposit, retreat packages, add-ons, membership dues, and service fees.
“Faculty” means any wellness expert, chef, guide, or staff member engaged by Company.
“Digital Concierge Platform” means our proprietary mobile or web-based application for itinerary, preferences, and on-site support.
Acceptance of Terms
Your Booking is contingent on acceptance of this Agreement.
You acknowledge that any conflicting terms in third-party documents do not apply.
If you do not agree, do not complete your Booking or attend any Retreat.
Services and Booking
We offer tiered retreat packages (“Premium,” “Platinum,” “VIP”) as described in your Booking confirmation.
All-inclusive services include accommodations, meals, activities, wellness treatments, faculty access, and transportation as specified.
Additional services (private excursions, equipment rentals, premium spa treatments) may be added at extra cost and are subject to availability.
Any custom requests require written confirmation and may incur supplemental Fees and deposits.
Fees, Deposits, and Payment
A non-refundable deposit of 50% of total Fees is due at Booking.
Final payment is due 60 days before Retreat start date.
Payments accepted by major credit cards or wire transfer; fees exclude taxes, gratuities, and third-party charges.
Late payments incur interest at 1.5% per month or maximum allowed by law.
Membership dues for annual or corporate retainers are billed according to your membership agreement.
Cancellation, Changes, and Refunds
Cancellations more than 90 days before the Retreat start date receive a 50% refund of Fees paid (excluding deposit).
Cancellations between 60–90 days before start date receive a 25% refund of Fees paid (excluding deposit).
No refunds for cancellations within 60 days of start date, but you may transfer your Booking to another Guest with written notice and Company approval.
Change requests (dates, package level, Guest count) must be submitted in writing at least 60 days before start date; subject to availability and may incur fees.
Company reserves the right to cancel a Retreat due to force majeure, low enrollment, or safety concerns and will offer an alternative date, credit, or full refund.
Guest Responsibilities
Guests must complete a pre-arrival consultation and health questionnaire honestly.
You are responsible for securing travel documents, visas, and insurance covering trip cancellation, medical emergencies, and logistical disruptions.
Guests must comply with all on-site rules, health protocols, and faculty instructions.
Valuables, personal electronics, and specialized equipment are your sole responsibility; Company is not liable for loss or damage.
Health, Safety, and Force Majeure
Company adheres to local health and safety regulations and maintains crisis management protocols.
Retreats may involve physical activities, altitude changes, or dietary adjustments; Guests attend at their own risk.
You must disclose any medical conditions or limitations in writing before travel.
Neither party is liable for delays or cancellations due to events beyond reasonable control, including natural disasters, pandemics, travel bans, or civil unrest.
In a force majeure event, Company will use reasonable efforts to provide equivalent services, apply Fees as credit, or issue refunds as described in Section 5.
Disclaimer of Warranties
All Retreats and related services are provided “as is” and “as available.”
Company makes no representations or warranties regarding specific outcomes, fitness improvements, or results.
We disclaim all implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
Limitation of Liability
Company’s total liability under this Agreement shall not exceed the total Fees paid by you for the affected Retreat.
In no event shall Company be liable for indirect, incidental, special, punitive, or consequential damages, including lost profits or emotional distress.
Any claim must be brought within one year of the incident giving rise to the claim.
Indemnification
You agree to indemnify, defend, and hold harmless Company, its affiliates, officers, directors, employees, and agents from any claims, liabilities, damages, losses, or expenses (including reasonable attorneys’ fees) arising from:
• Your breach of this Agreement;
• Your negligence, willful misconduct, or violation of laws or regulations;
• Third-party claims related to your travel, conduct, or personal property.
Confidentiality
Any non-public information shared between you and Company, including custom itineraries, faculty profiles, and pricing structure, is Confidential Information.
Neither party may disclose Confidential Information without prior written consent, except to fulfill obligations under this Agreement or for legal compliance.
Privacy and Data Protection
Company collects, stores, and processes personal data pursuant to its Privacy Policy.
You consent to the collection of health, dietary, and preference data to personalize your Retreat.
Company implements administrative, technical, and physical safeguards to protect your data.
Anonymized data may be used for marketing, analytics, and service improvements.
Intellectual Property
All materials, content, itineraries, trademarks, logos, and the Digital Concierge Platform remain Company’s exclusive property.
You receive a limited, non-exclusive license to access and use the Digital Concierge Platform solely for your Retreat.
Unauthorized copying, distribution, or creation of derivative works is prohibited.
Governing Law and Dispute Resolution
This Agreement is governed by Florida law without regard to conflict-of-law principles.
Any dispute shall be resolved by binding arbitration in Palm Beach County, Florida, under the Commercial Arbitration Rules of the American Arbitration Association.
Each party waives its right to a jury trial and agrees that the arbitrator’s award is final and enforceable in any court of competent jurisdiction.
Modification of Terms
Company may update this Agreement at any time by posting revised terms at www.stresslessretreats.com/terms.
Your continued Booking or attendance after changes constitutes acceptance of the updated Agreement.
Severability, Waiver, and Assignment
If any provision is held invalid, the remainder shall remain in full force.
Failure to enforce any right does not waive that right.
You may not assign this Agreement without Company’s prior written consent; Company may assign to an affiliate or successor.
Contact Information
For questions or notices under this Agreement, contact:
Stressless Retreats
7754 Okeechobee Blvd PMB 369, West Palm Beach, FL 33411
Email: [email protected] | Phone: 1-888-221-5353
Terms & Conditions © 2026 Stressless Retreats. All Rights Reserved. Website Design And Technical Support By World Improvement Enterprises LLC.
